JULY 9, 2021

Reliable transportation is something many of us take for granted, and when a potentially lifesaving COVID-19 vaccination is on the line, transportation becomes vital. One woman was suddenly faced with that predicament. Her car broke down just days before she was scheduled to receive her shot and she was required to be vaccinated for her job. Through the vaccine access program, she was able to get a ride to her vaccination site at no cost. She received her shot and kept her job.

Her success story serves as an example of how Anthem is helping remove transportation barriers to the COVID-19 vaccine. We are a lead partner in the Lyft vaccine access program — a national campaign to provide 60 million rides to and from vaccination sites, with a focus on supporting low‐income, uninsured, and under-resourced communities. The program mobilizes the rideshare company’s resources, along with support from Anthem and other corporate and community partners, to bridge the gap between people and the vaccine.

An estimated 15 million Americans face transportation barriers to accessing the COVID-19 vaccine. In fact, lack of transportation is one of the top reasons people miss medical appointments, which can have a significant impact on a person’s health. Transportation barriers are commonly experienced by seniors who don’t drive or don’t have a vehicle, a major concern because older adults are one of the highest risk groups for COVID-19.

A senior who used the vaccine access program shared how she and her sister had no transportation to get their COVID-19 vaccinations. Through the program, they were able to schedule rides to a vaccine site and back home. They were excited and grateful.

At Anthem, we’re committed to a whole person approach to healthcare by meeting our consumers social needs as they navigate the pandemic. Adequate transportation, a key social determinant of health, is an important factor in helping people get the care they need to improve their health and well-being. Working together with our partners, we’re having an immediate impact in the area of transportation by ensuring all eligible individuals who want a COVID-19 vaccine can get it.